NeuBeam provides qualifying low-income customers access to the Lifeline program.

Overview

Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly Internet and telephone service purchased from participating providers. The discounts, which can be applied to stand-alone broadband, bundled voice-broadband packages – either fixed or mobile – and/or stand-alone voice service, help ensure that low-income consumers can afford state-of-the-art Broadband and the access it provides to jobs, education and opportunities.

The Lifeline discount may be used for voice or qualified broadband service, but not both.

• Lifeline discounts on voice services are available to participants of both state and federally recognized aid programs.
• Lifeline discounts on broadband services are available to participants of federally-recognized aid programs and is limited to certain broadband services. Broadband speeds must be 20 Mbps download and 3 Mbps upload or faster to qualify.
• If you purchase voice and qualifying broadband services, the federal Lifeline discount will apply to your qualifying broadband service.

Standard Lifeline provides federal monthly support of up to $9.25.

How do I qualify for a Lifeline discount?

Lifeline is available to qualified customers in Maryland and Washington. Please be aware that only one Lifeline discount is available per household, even if the household has more than one telephone or broadband account, including landline or wireless service. Under the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline discount is not transferable and only eligible customers may enroll in the program. Documentation of eligibility is required to enroll. Customers who willfully make false statements in order to obtain Lifeline service can be punished by fine or imprisonment and can be barred from the program.

How to apply for Lifeline assistance

Visit the Universal Service Administrative Company’s (USAC) program eligibility page for requirements.

Lifeline National Verifier Applications

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form:

CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

Lifeline National Verifier Application – English
Lifeline National Verifier Application – Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.